Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between your organization ("Customer," "you," or "your") and Onboard360 ("Onboard360," "we," "our," or "us").

By signing an order form, registering an account, or accessing the Onboard360 website or software platform (collectively, the "Service"), you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you possess the authority to bind such entity.

2. Description of the Service

Onboard360 provides a modern web-based software platform for employee onboarding operations. The Service includes:

• Workflow Builder: Systems to construct, configure, and assign role-specific onboarding paths, task checklists, and departmental milestones.
• Document Pipeline: Secure repositories for routing, storing, and organizing employee handbooks, compliance policies, and onboarding guides.
• Qorra AI Assistant: An integrated informational tool that indexes verified company documents to provide contextual answers to new hire queries.
• Administrative Analytics: Overview dashboards providing managers and mentors real-time progress visibility.

3. User Accounts and Workspace Administration

Customer administrators are responsible for designating authorized users, assigning roles, and managing workspace permissions.

You are responsible for maintaining the confidentiality of all login credentials associated with your account. You agree to notify Onboard360 immediately upon becoming aware of any unauthorized account access or security breach.

4. Customer Content and Proprietary Rights

Ownership of Customer Data: As between Customer and Onboard360, Customer retains all right, title, and interest in and to all documents, handbooks, employee records, and materials uploaded or submitted to the Service ("Customer Content").

Limited License to Onboard360: Customer grants Onboard360 a non-exclusive, worldwide, royalty-free license to host, process, store, and display Customer Content solely to the extent necessary to provide, secure, and support the Service.

Onboard360 Intellectual Property: Onboard360 retains all right, title, and interest in and to the platform, user interfaces, codebases, algorithms, trademarks, and documentation.

6. Acceptable Use Restrictions

You agree not to use the Service to:

• Reverse engineer, decompile, or disassemble any aspect of the software.
• Probe, scan, or test the vulnerability of our systems without prior written authorization.
• Upload malicious code, viruses, or harmful files.
• Store or process materials that violate intellectual property rights, privacy rights, or statutory laws.
• Attempt to bypass rate limits, quotas, or access control mechanisms.

7. Service Availability and Modifications

We use commercially reasonable efforts to ensure the continuous availability of the platform. However, the Service may be occasionally unavailable due to scheduled maintenance, software updates, or emergency infrastructure events.

We reserve the right to enhance, upgrade, or modify features of the Service to improve user experience, provided such modifications do not materially degrade core platform functionality.

8. Disclaimer of Warranties

Except as expressly provided herein, the Service is provided on an "as is" and "as available" basis. Onboard360 disclaims all other warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall either party be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business goodwill.

Each party's aggregate liability arising out of or related to these Terms shall be limited to the total fees paid by Customer to Onboard360 under the applicable order form during the twelve (12) months preceding the incident giving rise to liability.

10. Term and Termination

These Terms remain in effect until all subscriptions granted under an order form have expired or been terminated.

Either party may terminate these Terms for cause upon thirty (30) days written notice if the other party materially breaches these Terms and fails to cure such breach within the notice period. Upon termination, Customer shall have thirty (30) days to export Customer Content before data is purged from our active systems.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any principles of conflicts of law.

12. Contact Information

If you have questions regarding these Terms of Service, please reach out to our legal team at:

legal@onboard360.com